77bbc Privacy Policy

Overview

Introduction and Scope

This Privacy Policy ("Policy") describes how 77bbc ("the Platform", "we", "us", "our") collects, processes, stores and protects personal information relating to individuals ("you", "the User") who register an account, browse the website at 77bbc.app, or otherwise interact with our services. This Policy applies to all users of the Platform regardless of the device or method of access used and is effective from the date you first create an account or access the Platform.

By registering an account on 77bbc or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not register an account and must cease using the Platform. 77bbc is committed to handling all personal data with care and in compliance with applicable data protection principles, ensuring that your information is processed fairly, transparently and securely at all times.

Key Commitments

Our Privacy Commitments at a Glance

Data Collection

Information We Collect

77bbc collects personal information that is necessary to provide a safe, functional and compliant online gaming service. The categories of data we collect and the reason for each are set out below.

Data Use

How We Use Your Information

77bbc uses the personal data we collect only for the purposes described below. We do not use your data for purposes that are incompatible with the reason it was originally collected.

• 1To register and manage your Account, verify your identity and age, and maintain accurate account records throughout the duration of your relationship with 77bbc.
• 2To process financial transactions including deposits via bKash, Nagad, Rocket and bank transfer, and to fulfil withdrawal requests to your registered payment method in a timely manner.
• 3To communicate with you regarding your Account, including security notifications, transaction confirmations, promotional offers you have opted in to receive, and responses to support requests.
• 4To comply with anti-money laundering (AML) obligations, conduct KYC checks on accounts where required, and report suspicious activity to relevant authorities in accordance with applicable law.
• 5To support responsible gaming by monitoring betting patterns, identifying at-risk behaviour, enforcing self-exclusion and deposit limit settings applied by players, and preventing access by persons under the age of 21.
• 6To improve Platform performance, identify technical faults, conduct internal analytics, and develop new features and game offerings that better serve players across Dhaka, Chittagong, Sylhet and all regions of Bangladesh.

Legal Basis

Legal Basis for Processing Personal Data

77bbc processes personal data under one or more of the following legal bases, depending on the nature of the processing activity.

• 1Contractual necessity — processing that is required to fulfil the contract between 77bbc and you as a registered player, including Account management, payment processing and game provision.
• 2Legal obligation — processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements and obligations to report to regulatory authorities.
• 3Legitimate interests — processing that serves 77bbc's legitimate business interests, such as fraud prevention, platform security, analytics and service improvement, provided those interests are not overridden by your data protection rights.
• 4Consent — where you have provided explicit, freely given consent to a specific processing activity, such as opting in to receive promotional communications from 77bbc.

Data Sharing

Sharing of Personal Information

77bbc does not sell, rent or otherwise commercialise your personal data. We share personal information only in the limited circumstances described below.

• 1Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay) — solely to facilitate the processing of your deposit and withdrawal transactions. These providers receive only the minimum data required to complete the transaction and are bound by their own privacy obligations.
• 2Game content and technology providers (Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, NetEnt) — to deliver the game service to your Account. These providers receive session identifiers and game outcome data necessary to operate the games you play.
• 3Identity verification and KYC service providers — where a third-party service is engaged to verify the authenticity of identity documents submitted during the KYC process. These providers are contractually prohibited from using your data for any purpose other than identity verification.
• 4Regulatory and law enforcement authorities — where 77bbc is required by law to disclose personal data, such as in response to a lawful regulatory request, court order or AML investigation. 77bbc will disclose only the minimum amount of data required to satisfy the legal obligation.

Payments

Payment Data and Financial Information

When you make a deposit or request a withdrawal on 77bbc, you interact directly with the payment interface of your chosen mobile wallet (bKash, Nagad, Rocket) or bank. 77bbc does not store full payment account numbers, mobile banking PINs, or bank passwords. We retain transaction reference numbers, timestamps, amounts in BDT, and the type of payment method used — this information is held solely for the purpose of transaction reconciliation, dispute resolution and AML compliance.

All financial transactions on the Platform are conducted in Bangladeshi Taka (BDT). Financial records are retained for a minimum period required by applicable regulations. Players may request a summary of their transaction history at any time by contacting the 77bbc support team at [email protected].

Cookies

Cookies and Tracking Technologies

77bbc uses cookies and similar technologies to keep the Platform functional, secure and user-friendly. The following categories of cookies may be set when you access the Platform.

• 1Essential cookies — strictly necessary for the Platform to function. These include session cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and cookies that remember your language preference. These cannot be disabled without breaking core Platform functionality.
• 2Analytics cookies — used to understand how players navigate the Platform, which features are most used, and where technical issues occur. Data collected via analytics is aggregated and does not identify individual users. 77bbc uses this information solely to improve Platform performance and user experience.
• 3Preference cookies — optional cookies that remember your Platform settings between sessions, such as your selected game category or display preferences. These may be cleared via your browser settings at any time without affecting your ability to use the Platform.

77bbc does not set third-party advertising cookies, retargeting pixels or social media tracking scripts on the Platform. Your browsing activity on 77bbc is not shared with advertising networks. You may manage or disable non-essential cookies at any time through your mobile or desktop browser settings, though disabling essential cookies will affect your ability to remain logged in.

Retention

Data Retention Periods

77bbc retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or as required by applicable law. The retention period for different categories of data varies depending on legal and operational requirements. Account data and transaction records are typically retained for a minimum of five years following the closure of an Account to meet financial record-keeping and AML obligations. Technical and usage logs are retained for shorter periods consistent with security and analytics needs.

Once the applicable retention period has elapsed and there is no longer a legal or legitimate operational reason to retain your data, 77bbc will securely delete or anonymise the information in a manner that prevents reconstruction of the original personal data. If you request deletion of your Account and data, 77bbc will process the request within a reasonable timeframe, subject to any overriding legal obligation to retain specific records.

Security

How We Protect Your Data

77bbc implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure. Our security approach includes SSL/TLS encryption for all data in transit, password hashing using industry-standard algorithms, access controls that limit internal staff access to personal data on a strict need-to-know basis, regular security audits and vulnerability assessments of Platform systems, and secure server infrastructure with monitoring for suspicious activity around the clock.

Your Rights

Your Data Protection Rights

As a user of the 77bbc Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected].

• 1Right of access — you may request a copy of the personal data 77bbc holds about you, along with information about how it is being processed and for what purpose.
• 2Right to rectification — if you believe that personal data held about you is inaccurate or incomplete, you may request that it be corrected or supplemented. 77bbc will action such requests without undue delay.
• 3Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (if consent was the basis of processing), or where processing is otherwise unlawful. This right is subject to overriding legal obligations to retain data.
• 4Right to restrict processing — in certain circumstances (for example, where you contest the accuracy of your data or where processing is unlawful but you prefer restriction over deletion), you may request that 77bbc limit the way in which your data is processed.
• 5Right to object to processing based on legitimate interests — where 77bbc processes your data on the basis of legitimate interests, you have the right to object. 77bbc will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests.

To submit a data rights request, email [email protected] with the subject line "Data Rights Request" and include your registered mobile number or email address so we can verify your identity before processing the request. 77bbc will respond to all verified data rights requests within 30 days of receipt.

Child Safety

Children's Privacy and Age Restriction

77bbc is strictly an adult platform. The Platform is not intended for and must not be used by persons under the age of 21. We do not knowingly collect, store or process personal data belonging to individuals under 21 years of age. If 77bbc becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated Account. If you are a parent or guardian and believe that a minor has registered an Account on 77bbc, please contact us immediately at [email protected]. We take child safety obligations seriously and will act promptly on any such report.

Policy Updates

Changes to This Privacy Policy

77bbc may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law or the services we offer. When material changes are made, we will notify registered users via the contact details associated with their Account or by displaying a prominent notice on the Platform prior to the changes taking effect. The date at the top of this page indicates when the Policy was last revised. Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

Contact

Contact 77bbc for Privacy Enquiries

If you have any questions, concerns or requests relating to this Privacy Policy or the way in which 77bbc handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 72 hours. For data rights requests, please allow up to 30 days for full processing. All enquiries are handled confidentially by our support team.